As a global hub for business and technology, the United Arab Emirates is known for its telecommunication industry. Overall, corporate investment prospects are driving the IT/communications sector in Dubai and Abu Dhabi. Entrepreneurs with a passionate futuristic vision can start a telecom business in the UAE.
The United Arab Emirates is one of the most superior and busy markets in the MENA region. However, only two telecommunications providers Etisalat and du offer telephony and telecom services in the UAE. Nowadays, the mobile communications and broadband internet sector in the UAE is opening for investors launching new business ventures.
Countries in the Gulf region are authorizing Emirati telecom operators to purchase second and third mobile licenses. In some circumstances, they may get fixed-line broadband and internet provider licenses. New telecom technologies like 5G, full fibre, and WiFi7 are setting trends in the UAE.
Continuous innovations are enabling the telecommunication sector of the UAE. Particularly, the technological advancements in Dubai are giving the business owners a run for their money. The players have to keep on their toes and effectively adapt to go through the modern disruptions.
They must demonstrate their readiness by swiftly changing their business models to grab the opportunities coming their way. Thus, they must efficiently capitalize on their spending to earn profits from their telecommunication ventures. This article offers a comprehensive guide to embark on the exciting journey of starting a telecom business in the UAE.
Necessary documents to get a telecom license in the UAE
Companies meeting the eligibility criteria must provide these documents to get a license for a telecom business in the UAE.
- Company name and the trade name
- Business proposal
- Company structure with their shareholding information
- Attested copy of the Memorandum of Association (MoA)
- Certified copy of the Articles of Association (AoA)
- Network type and services
- Proof of the management’s relevant experience
- Requested spectrum or the numbers
- Their demonstrable impact on the UAE economy
Remember, only Emirati citizens can register telecommunication companies in the UAE. Nevertheless, they can create a partnership with the foreign investors for opening a telecom business in the UAE. Company formation representatives in Dubai can assist in preparing these documents for fulfilling the licensing requirements for telecom firms.

Past and Present Situation of the Telecom Industry in the UAE
The UAE was officially united in the year 1971, and the first-ever telecom to begin its operations in the country was Emirtel, which is now known as Etisalat. It was launched five years after the unification of the UAE in 1976. The telecom company has, over the years, made a mark in the industry as the purveyor of providing top-notch services and is recognized as a frontrunner in giving the latest technology and adopting the innovations occurring in the realm of telecom to its consumers. Thus, leading from the front and driving the digital future of the country. On top of that, it was also the first company in the MENA region that developed and provided a mobile network and the related services to its customers.
The other UAE-based telecom operator, du, came a little late to the party as it was duly launched in the year 2007. At the time of its launch, it was working under its parent organization, Emirates Integrated Telecommunication Company (EITC). These operators very rapidly established themselves in the UAE market and converted the telecom industry in the UAE into a duopoly market. They dominated the marketplace by providing exceptional customer service capabilities to their customers and impressed them with their ability to overcome any obstacles and hurdles by shaping their policies according to society’s needs.
Telecom Business in the UAE
The Information and Communication sector is governed strictly under the laws of the UAE; the laws that regulate this sector are the Electronic Transaction and Commerce Law. The central regulatory body that is responsible for maintaining law and order in the telecommunication sector of the UAE is the Telecommunication Regulatory Authority (TRA). Its headquarters are located in Dubai. The various business licenses that one can acquire if they want to set up a telecommunication business in the UAE are as follows –
- Broadcasting TV License
- Broadcasting Radio License
- Publishing License
To start a telecom business in Dubai, entrepreneurs are required to obtain a valid license from TRA. You can determine the type of permit that best fits your business activities by consulting with a business setup consultant who has decades of experience under their belt and, therefore, can help you in deciding what license is the best fit for you.
Apart from that, the whole lot of telecom companies providing ICT assistance and services must get a radio spectrum license from the TRA (Telecommunication Regulatory Authority). The radio spectrum license will allow the telecom operator to utilize particular radio frequencies and other wireless facilities, according to specific guidelines. The businesses in the UAE seeking to work in the telecommunication sector can also apply for a provisional license with a ninety days validity period for trial or research purposes. Or, they can get the regular radio spectrum license, which has a one-year validity period.
Bear in mind that all the licensing prospects are subject to a non-refundable fee.
The corporations that are petitioning for radio spectrum license in the UAE can provide the following list of services.
- The public land mobile radio services
- Paging services
- Point-to-point or fixed services
- Wireless and broadband internet services
- Wireless local area networks
- Aeronautical and maritime radio services
- Satellite services
If you wish to set up a telecom business in any of the Emirates of the UAE, then you should consider Dubai for your business setup, preferably in Dubai Internet City. The foreign investors will profit from copious advantages upon the registration of the company in Dubai mainland or any of its free zones.
Conclusion
The deployment of 5G technology signifies a change in the world. This technology has transformed mobile technology and how we connect with people. This next-generation technology allows ultra-low latency, high system capacity, high levels of network reliability, and mobile broadband speeds, which increases connectivity.
We at KWS Middle East are here to help you start and run a profitable business in the UAE. Our services include company formation, accounting and bookkeeping, business licenses, VAT, and tax consulting. Our business setup consultants are specialists in this field and have a ton of experience that enables them to make the process of business setup hassle-free.
In case of any queries, do not hesitate to give us a call.
Contact us today and book our commitment-free consultation call today with our experts.
FAQs about telecom sector in the UAE
These are the answers to the frequently asked questions on the telecom sector in the UAE.
UAE’s telcos/ISPs provide internet, fixed line telephony, GSM, satellite communications services, and spectrum frequencies for local, national, and international access.
Emirates Telecommunications Corporation (e&, formerly known as Etisalat) is a state-run telecom provider in the UAE. Etisalat/e& held the monopoly over personal/business telephony and telecommunications services from 1976 to 2006. Emirates Integrated Telecommunications Company (du) is the second public telecom operator providing fixed line/mobile telephony, internet, and digital television services.
The Telecommunications and Information Technology Authority (TDRA) is the regulatory body to oversee the telecommunications sector in the UAE. TDRA represents the UAE in the international forums, including the ITU. Came into being in 2003, TDRA issues the professional licenses for the IT/communications industry, and supervises the licensee companies. TDRA is a member of the Arab Regulators Network, the Arab Spectrum Management Group, and the GCC Telecommunications Office.
Author Bio
Salman Saleem
The user-centric business setup and support focused content of KWS Middle East is driven by SEO professional Salman Saleem.